Customer Feedback & Complaints

Stockton-on-Tees Borough Council is committed to providing excellent customer service. To support this aim, we welcome your feedback about what we are doing well, what we need to improve and when we need to put things right.

We will review the information you have provided and we will advise you how it will be dealt with within one working day.

Data Protection

Your information will be used to respond to your query and will not be shared with third parties unless there is a legal obligation to do so. If you would like more information about how your information is used please visit:

If you have entered your email address on the first page of this form, an automatic acknowledgement will be sent to you.